Business Operations Analyst - German and English language

We are looking for a Business Operations Analyst to join our team! If you are a communicative team player with great problem-solving skills, attention to detail, take a closer look at the position's main duties and responsibilities : Analyze data to uncover insights that improve efficiency, reduce costs, and increase profitability Gather and interpret internal and external data to understand business performance and identify improvement opportunities Prepare reports, dashboards, and scorecards for leadership to support day-to-day decision-making Ensure data integrity and provide solutions for any data-related issues Catalog existing analytics and reports with clear documentation on usage, updates, and methodology Use analytical techniques to optimize processes, save time, and drive continuous improvement Identify new opportunities for advanced analytics and determine the best methods to collect and use data Support Service Level Agreement (SLA) compliance and analyze performance metrics Act as a subject matter expert for reporting deliverables and assist account teams as needed Resolve problems efficiently while keeping stakeholders informed and maintaining strong relationships What we expect from you: 1-3 years of relevant experience Proficiency in German and English ; knowledge of Italian, Spanish, or French is a plus Experience with SQL, PowerBI, or other data analysis tools Strong analytical and problem-solving skills Ability to work in a fast-paced environment, manage multiple tasks, and communicate effectively Team player who can also work independently, with attention to detail and commitment to quality Fast learner with a proactive attitude Preferred Qualifications Demonstrated proficiencies with Microsoft Office Suite software Proficient in use of tools such as Excel/PowerBI Experience with Banking LoB is a plus What you will get from us: Regular shifts, 8 am to 4 pm Hybrid model of work Opportunity to develop skills through training Work in a large, international team Work in modernly equipped offices located in the heart of the business centre in New Belgrade Note : Temporary maternity cover position If you want to give yourself a try in the new role, apply with your CV in English and join us!

Only shortlisted candidates will be contacted. Good luck!