I2C Collections Specialist

Responsibilities

• Manage a portfolio of customer accounts and perform daily collection activities
• Monitor overdue invoices and carry out structured follow-ups to secure timely payments
• Communicate with customers to align on payment date
• Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies
• Collaborate closely with stakeholders such as Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation
• Ensure accurate posting and reconciliation of customer payments in the ERP system
• Collaborate with the Cash Application team to resolve outstanding issues
• Perform month-end closing activities related to accounts receivable
• Contribute to continuous improvement initiatives within the I2C processes at the SSC
• Lead aging meetings with stakeholders and provide regular status to stakeholders
• Mantain and Update Desk. Top Procedures Requirements:
• Degree in Accounting, Management, Finance, or a related field.
• 3–5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
• Strong MS Office skills, particularly Excel;
• Experience with SAP R3 or S/4Hana
• Fluency in English (written and spoken); additional languages are a plus
• Excellent communication, negotiation, and problem-solving skills
• Highly organized, resilient, detail oriented, and able to take ownership of tasks.
• Ability to work effectively under pressure while managing multiple deadlines and priorities. Salary Range: 27k - 31K Annual Become a part of our company: Additional information and the opportunity to apply online can be found at www.webasto.com/career The Webasto Group is one of the 100 largest suppliers to the automotive industry. With our innovative sliding and panoramic sunroofs, convertible roofs, and groundbreaking heating, cooling, battery, and charging systems, we constantly create added value for the mobility sector. And above all, we have a particularly strong sense of team spirit – because the “We” in Webasto is your special plus.