Medical Office Receptionist

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations.

PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY

Act as an ambassador for all patients seeking services by consistently modeling workplace values and service standards and training to perform all front office job functions and responsibilities.

Essential Functions

Welcomes each patient by smiling, providing direct eye contact and taking a moment to make a connection. Focus on removing barriers to care by acting ambassador to explore ways to care no matter what Provides client with correct documents for patient registration. Ensures accurate and detailed patient information is entered into Practice Management System (PM).

Scan into patient account insurance cards and picture ID Schedules health center appointments, provides information and appropriate referrals Scrubs appointment schedule at least two days ahead for funding availability, appropriate appointment scheduling. Perform such other duties as may be assigned by supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent written and verbal communication. Ability to relate to diverse communities. Thorough knowledge of medical billing terminology is desirable. Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)