Night Porter - Fitzwilton Hotel

We have an exciting opportunity for a Night Porter to join our Team at the Fitzwilton Hotel. The role of Night porter is to assist the Nights Team throughout the night shift in relation to hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hotels. This role is a part time permanent position with shifts from 3 to 5 days per week, depending on business levels.

Shifts are from 23.00pm to 6:00am or 7.30am depending on business levels.

About us

The Fitzwilton is a beautifully styled boutique hotel with modern designs, features and comforts throughout. It boasts 90 bedrooms and suites, contemporary in style, blending traditional woods with modern art and accessories, with many offering views across Waterford's cityscape and the River Suir. Perfectly located a mere two minute stroll from the City’s main train and bus station, 5 minutes cycle from the start of the Waterford Greenway and a short walk from Waterford’s main shopping area and Viking Quarter Role and Responsibilities: To ensure that the security of the hotel is maintained overnight, conducting regular fire and security checks To be available to attend to guests needs and ensure the highest standards of customer care at all times Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage and any other requirements.

Responsible for the cleaning of areas in the hotels including, but not restricted to lobby, back office, stairways, restaurant and bar floor, public and staff areas. Assist with breakfast set-up and service on request. Administration as required, to include printing reports and preparing and filing the guests registration cards and filing room service dockets.

Cover late night bar service for residents bar

Requirements

Prior hospitality or experience in a similar role is advantageous Bar experience is required Excellent interpersonal skills with ability to empathize with guests and team alike Commitment to delivering a high level of customer service Experience working as part of a team and on own initiative Perks and Benefits of working at Fitzwilton Hotel Excellent hourly rate PRSA pension scheme Enhanced Maternity Leave benefit Complimentary, high quality meals on duty Complimentary barista-style coffee Discounted rates in Windward properties for you as well as friends and family Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days Cycle-to-work scheme Employee Assistance Programme Digital Wellness Programme About Windward Management Fitzwilton Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join us today as a Night Porter!