Front Desk

The Front Desk Receptionist is the main link between the public and the medical center. They establish a smooth working relationship between support staff and Providers as well as provide patients with timely, accurate care. I. Essential Job Duties: Check patients in/out, obtain and update patient information as well as scheduling appointments.

Accurately maintain records for AR and banking purposes. Balance the cash drawer and make daily deposits Complete required checklist. Use appropriate guidelines when releasing any records or information, making sure to follow HIPAA guidelines. Verify patient's insurance. Attend all required meetings and trainings. Other duties as assigned.

II. Behavioral Expectations: Maturity and ability to deal effectively with job demands. Respect for the confidentiality of all aspects of patient care and business matters of the Hot Springs Health Program. Professional attitude and appearance. Abide by the policies and procedures of the Hot Springs Health Program located in the employee handbook.

Abide by all federal, state, and local regulations. III.

Education and Experience

Education

Required: High school diploma or GED Experience: Prior Front Desk experience preferred but not required. Other: Required: Valid N.C. Driver’s License and dependable transportation.