Customer Service Representative (Inside Sales)

Company: The best roofing company of its kind in the Detroit and Grand Rapids markets. A 30-year-old, family-owned business providing roof replacement, storm restoration, siding, and gutters. Position: Customer Sales Representative This role focuses on customer development, appointment scheduling, customer satisfaction after sales, completing post-installation paperwork, and presenting additional services or options to customers over the phone.

Essential Duties

& Responsibilities:

• Contact homeowners and schedule estimate appointments
• Call homeowners after installation to perform post-installation checks
• Confirm successful installation and customer satisfaction
• Complete final paperwork and approvals
• Present additional products, upgrades, or services when needed Required Skills:
• Strong phone sales skills and customer service experience; Home Improvement Industry experience preferred
• Strong communication and customer service skills
• Ability to explain products and services clearly
• Attention to detail with paperwork and documentation Position Offer
• Competitive Pay
• Career Growth To Apply Send your resume and phone number. Qualified applicants will be contacted for the next steps.