Partner Engagement Specialist

The Partner Engagement Specialist is responsible for providing day-to-day support of the Medicaid and Medicare lines of business. This role will be responsible for successfully managing and responding to a high volume of emails, project management tasks, escalated research, and process development initiatives. This role is responsible for administering established policies and procedures while acting as a liaison between the Company, county personnel, Managed Care Organizations (MCOs), Minnesota Department of Human Services (DHS), and third-party administrators (TPAs).