Ticketing & Reservation agent

Summary Handle flight ticketing and reservations, hotel bookings, travel packages, and other travel-related services while providing excellent customer service.

Responsibilities

Book and issue airline tickets. Handle hotel reservations, holiday packages, and travel arrangements. Assist clients with visa requirements and travel-related services. Manage ticket changes, cancellation, and refunds. Provide quotations and recommend suitable travel options. Respond to client inquiries and provide excellent customer service.

Requirements

Requirements

Minimum 1 year of experience in the travel industry OR a degree/certificate in Tourism. Knowledge of Amadeus is an advantage. Good command of English and Arabic. Strong communication and customer service skills. Good computer skills and attention to detail. Fresh graduates are welcome to apply.