Manager Program Planning & Governance

Role Title : Manager Program Planning Governance Employment type Full-time : ongoing opportunity Grade Salary : Clerk Grade 11/12, Salary Range : $154,231 - $178,369 base plus super and annual leave loading Location : Parramatta, Wollongong, or Gosford office with hybrid working arrangements available About the team : The role reports into the Program Delivery Governance (PDG) Director.

The Program Delivery Governance Directorate brings together strategy, governance, enablement, and delivery to help turn ideas into outcomes. We work across Fines Debt and the broader Department of Customer Service to ensure initiatives are prioritised effectively, governed transparently, and delivered successfully. While each team has a distinct role, we work as one connected directorate.

The Program Planning and Governance team provides the strategic direction, governance, assurance, and investment oversight that help shape and guide our portfolio of work. The key Program of work that this Manager oversees the Governance of is the Fines and Debt Ecosystem Program which commenced delivery in July 2025 and is delivering priority initiatives to the Fines and Debt business and our customers Key responsibilities of a Manager Program Planning Governance role: Lead portfolio planning, governance and investment management activities across a complex program environment.

Provide high-quality advice, analysis and reporting to executives, governance boards and steering committees. Oversee program controls including risks, issues, dependencies, benefits and financial oversight. Lead development of business cases, investment proposals and decision papers. Maintain governance frameworks, standards and reporting practices that support successful delivery.

Build strong partnerships across business and delivery teams to support informed decision-making. Lead and develop a high-performing team while fostering a positive and collaborative culture. Identify opportunities to improve governance processes, planning approaches and organisational capability Ideal candidate: Strong experience in portfolio, program or PMO leadership.

Demonstrated capability in governance, strategic planning and executive reporting. Experience developing business cases, investment proposals and benefits frameworks. Excellent stakeholder engagement and influencing skills. Ability to translate complex information into clear recommendations for senior decision-makers Experience leading teams and driving continuous improvement.

How to apply , Please include: An up-to-date resume, maximum 5 pages. A cover letter, maximum 2 pages, explaining how your skills and experience match the role and how you would approach its priorities.