Medical Virtual Assistant – Insurance Specialist (Onsite)

Description

About the Role

Snapscale is looking for a reliable, detail-oriented Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice with referral coordination, prior authorizations, insurance-related administrative tasks, and patient follow-ups .

Responsibilities

Manage patient referrals from initial assignment through completion Process and coordinate prior authorization requests Track open referrals and prior authorizations Follow up with insurance companies, referral partners, and other healthcare organizations as needed Assist with insurance verification and pre-authorization Communicate with patients regarding referral and authorization status when appropriate Update patient records and administrative information in the EMR Provide additional healthcare administrative support as assigned Perks: Health Maintenance Organization (HMO)* Government-mandated benefits* 13th month pay* Other employee incentives* Opportunities for career growth and development Fun and supportive working environment

Requirements

Previous experience as a Healthcare Virtual Assistant, Medical Virtual Assistant, Referral Coordinator, Prior Authorization Specialist, Medical Administrative Assistant, or similar healthcare role Familiarity with insurance verification, referrals, prior authorizations, and healthcare administrative workflows Exceptional attention to detail and follow-through Strong written and verbal English communication skills Experience working with EMR/EHR systems is preferred Comfortable using Microsoft Teams, Office 365, and other computer-based applications Able to work independently while maintaining consistent productivity and accountability Must be willing to work onsite in Davao