Analytics & AI Analyst

Overview

Univest is seeking an Analytics & AI Analyst to transform banking data into customer insights, predictive solutions, and measurable business outcomes. This role supports analytics across deposits, lending, payments, wealth, insurance, marketing, and customer engagement. The position combines business analytics with applied data science.

The successful candidate will work independently to structure and answer complex questions using statistical methods, machine-learning techniques, visualization, automation, and approved AI tools within the controls expected of a regulated financial institution. The role will also help drive AI enablement across the bank, building Microsoft Copilot Studio agents and Power Platform automations that reduce manual work and put trusted insights directly in the hands of business users.

Responsibilities

Analysis

• Analyze customer, account, product, transaction, marketing and operational data to identify trends, risk indicators, customer needs, and growth opportunities. Modeling
• Support the development and monitoring of data science models for attrition, lifetime value, acquisition, segmentation and relationship growth. Perform exploratory analysis, feature engineering, model testing, performance monitoring, and results validation. Data Transformation
• Prepare, transform, reconcile, and validate data for statistical analysis, machine learning, reporting, and decision support. Develop and enhance Customer 360 datasets spanning banking, wealth, insurance, digital, branch, contact-center, and marketing sources. Reporting
• Build executive reporting, analytical tools, narrative insights, and Power BI dashboards that clearly support decisions. Data Quality and Control
• Implement data-quality checks, model-monitoring measures, exception reporting, and repeatable analytical controls. AI Enablement
• Build and support AI solutions using Microsoft 365 Copilot, Copilot Studio agents, and Power Platform (Power Automate, Power Apps) to automate analytical workflows and expand self-service insights. Test, document, and maintain solutions within approved environments and Univest AI governance standards. Partner – Work with Retail Banking, Commercial Banking, Marketing, Finance, Wealth Management, Insurance, Operations, Risk, and Technology. Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct. Perform other duties as assigned.

Qualifications

Education

• Bachelor's degree in data science, statistics, mathematics, economics, finance, computer science, information systems, business analytics, or a related quantitative discipline, or equivalent practical experience. Experience
• One to three years of relevant experience, including substantial internship, graduate, cooperative education, or applied project experience. Technical
• Working proficiency in SQL and Python or R. Experience and skill using AI to advance technical delivery. Organized approach to code and data management. Quantitative
• Experience applying statistical or quantitative methods to business problems. Visualization
• Experience with a business-intelligence or data-visualization platform, preferably Power BI. Communication
• Strong written and verbal communication skills, with the ability to explain analytical findings to nontechnical audiences. Ownership Mindset
• Ability to organize work independently, assume responsibility for delivery and handle customer and confidential information with sound judgment.

PREFERRED QUALIFICATIONS

Modeling

• Experience with predictive modeling, machine learning, segmentation, experimentation, forecasting, or time-series analysis. Familiarity with classification, regression, clustering, feature engineering, cross-validation, and model-performance monitoring. Banking
• Experience in banking, financial services, insurance, wealth management, fintech, or another regulated industry. Exposure to deposits, lending, credit, payments, customer behavior, marketing performance, profitability, or relationship analytics. Microsoft AI
• Hands-on experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform, including building agents, connecting them to data sources, and automating processes with Power Automate. Microsoft certifications (e.g., Power Platform or Azure AI) are a plus. Platforms
• Experience with Microsoft Fabric, Azure, Power Automate, Salesforce, Git, customer-data platforms, or approved generative-AI tools. Governance
• Familiarity with data lineage, governance, privacy, model risk, explainability, and responsible-AI practices. Wage Range: The salary for this position ranges from $80,000 - $95,000 Benefits Overview: Univest offer's a comprehensive benefits package that includes: Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date) Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment Paid Time Off (PTO): 15 days annually (prorated your first year) Short Term Disability: 12 weeks of sick time with a doctors note after 6 months of service Holiday Time Off: 11 paid holidays We offer company paid life insurance: as well as other supplemental insurances Tuition reimbursement Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement Discounts: on loan products Professional development trainings Click here for Benefit Information #Univest An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status. Notice to Recruiters Analysis
• Analyze customer, account, product, transaction, marketing and operational data to identify trends, risk indicators, customer needs, and growth opportunities. Modeling
• Support the development and monitoring of data science models for attrition, lifetime value, acquisition, segmentation and relationship growth. Perform exploratory analysis, feature engineering, model testing, performance monitoring, and results validation. Data Transformation
• Prepare, transform, reconcile, and validate data for statistical analysis, machine learning, reporting, and decision support. Develop and enhance Customer 360 datasets spanning banking, wealth, insurance, digital, branch, contact-center, and marketing sources. Reporting
• Build executive reporting, analytical tools, narrative insights, and Power BI dashboards that clearly support decisions. Data Quality and Control
• Implement data-quality checks, model-monitoring measures, exception reporting, and repeatable analytical controls. AI Enablement
• Build and support AI solutions using Microsoft 365 Copilot, Copilot Studio agents, and Power Platform (Power Automate, Power Apps) to automate analytical workflows and expand self-service insights. Test, document, and maintain solutions within approved environments and Univest AI governance standards. Partner – Work with Retail Banking, Commercial Banking, Marketing, Finance, Wealth Management, Insurance, Operations, Risk, and Technology. Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct. Perform other duties as assigned.

QUALIFICATIONS

Education

• Bachelor's degree in data science, statistics, mathematics, economics, finance, computer science, information systems, business analytics, or a related quantitative discipline, or equivalent practical experience. Experience
• One to three years of relevant experience, including substantial internship, graduate, cooperative education, or applied project experience. Technical
• Working proficiency in SQL and Python or R. Experience and skill using AI to advance technical delivery. Organized approach to code and data management. Quantitative
• Experience applying statistical or quantitative methods to business problems. Visualization
• Experience with a business-intelligence or data-visualization platform, preferably Power BI. Communication
• Strong written and verbal communication skills, with the ability to explain analytical findings to nontechnical audiences. Ownership Mindset
• Ability to organize work independently, assume responsibility for delivery and handle customer and confidential information with sound judgment.

PREFERRED QUALIFICATIONS

Modeling

• Experience with predictive modeling, machine learning, segmentation, experimentation, forecasting, or time-series analysis. Familiarity with classification, regression, clustering, feature engineering, cross-validation, and model-performance monitoring. Banking
• Experience in banking, financial services, insurance, wealth management, fintech, or another regulated industry. Exposure to deposits, lending, credit, payments, customer behavior, marketing performance, profitability, or relationship analytics. Microsoft AI
• Hands-on experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform, including building agents, connecting them to data sources, and automating processes with Power Automate. Microsoft certifications (e.g., Power Platform or Azure AI) are a plus. Platforms
• Experience with Microsoft Fabric, Azure, Power Automate, Salesforce, Git, customer-data platforms, or approved generative-AI tools. Governance
• Familiarity with data lineage, governance, privacy, model risk, explainability, and responsible-AI practices. Wage Range: The salary for this position ranges from $80,000 - $95,000 Benefits Overview: Univest offer's a comprehensive benefits package that includes: Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date) Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment Paid Time Off (PTO): 15 days annually (prorated your first year) Short Term Disability: 12 weeks of sick time with a doctors note after 6 months of service Holiday Time Off: 11 paid holidays We offer company paid life insurance: as well as other supplemental insurances Tuition reimbursement Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement Discounts: on loan products Professional development trainings Click here for Benefit Information #Univest An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status. Notice to Recruiters