Catering Sales Manager

Status Hourly, Non-Exempt Reports to Director of Catering At the Intercontinental St. Paul Riverfront, you’ll be part of a team that sets the standard for hospitality. Our riverfront location in vibrant downtown St. Paul creates an inspiring backdrop for delivering exceptional guest experiences – from the quick night away to business travelers, to unforgettable events and everything in between.

Our team is Guest Obsessed! We’re committed to fostering a culture of collaboration, recognition and professional growth, where your passion and dedication are celebrated. Join us and help share unforgettable moments while building a career you are proud of. GENERAL PURPOSE The InterContinental St. Paul Riverfront hotel is truly elegant along the Mississippi River!

Centrally located and set high above the Mississippi, our downtown hotel connects guests with all that St. Paul has to offer while providing a luxurious stay. Our team members are loyal and dedicated, taking pride in providing our guests with a comfortable, memorable experience. We are seeking a Catering Sales Manager to join our team!

Our Catering Sales Manager solicits, captures, plans, and coordinates meetings, social, and catering functions while maximizing banquet space to meet and exceed catering revenue goals, with a primary focus on weddings and social events. This position offers the opportunity to work with weddings, celebrations, and social events at one of downtown St.

Paul's premier riverfront venues. Skills Solicit, negotiate, and book new and repeat business with a primary focus on weddings and social events through efforts (outside sales calls, telemarketing, networking, etc.) while maximizing banquet space to meet/exceed revenue goals. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.

Conduct site tours and showcase the hotel's event spaces and services to prospective clients. Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

Build and maintain strong relationships with clients throughout the planning process to ensure customer satisfaction and repeat business. Assist with detailing groups based on business volume and departmental needs. Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

Professional and positive communication to both guests and fellow employees. Participate in communication with professional organizations to maintain high visibility and promote sales. Perform special projects and other responsibilities as assigned. Other duties as assigned by management Qualifications Minimum of 1-2 years of experience in catering sales, event sales, wedding sales or hospitality sales.

Requires thorough knowledge of catering, food and beverage operations, and pricing. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess strong communication, negotiation, and relationship-building skills with the ability to sell and influence hotel guests and professionals.

Strong organizational skills with the ability to manage multiple events and priorities simultaneously. Ability to drive to outside sales calls. Environment: Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

Mobility - ability to service clients on a moment’s notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%).

Benefits

Benefits

including Medical, Dental, Disability, and Vision Insurance; 401(k) including Company Match; Paid Time Off (both paid sick time and vacation); Employee Discount; Flexible Schedule; may include weekends Position qualifies for the Quarterly Bonus Program.