Assistant Bank Manager

Job Details: Job Location: Newcastle

• Newcastle, OK, Position Type: Full Time, Salary Range: Undisclosed, Job Category: Banking, Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area. For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission.

Job Summary

The Assistant Bank Manager plays a key role in partnering with the Bank Manager to make a proactive impact on our employees and customers. The Assistant Bank Manager is an hourly in-person position and reports to the Bank Manager.

Essential Functions

Management & Development Coach employees to effectively identify opportunities with customers Manage employees’ work schedules, monitor overtime, and assign tasks as needed Train and supervise employees to ensure operational, sales & service, and professional development Manage bank location expenses Ensure employees adhere to all bank policies and procedures Participate in community events Model a culture of positive employee morale and ownership Resolve customer complaints and questions Operations Responsible for operational excellence and soundness of bank location Prepare team and location for annual regulatory audits Partner with communication team to maximize community impact Guide employees in escalated or difficult workplace situations Sales & Service Greet customers and facilitate a welcoming and customer-focused environment Process routine customer transactions as well as assist employees with more complex transactions Respond to customer needs to create positive solutions.

Generate non-interest income Grow market share in both deposits and loans This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Qualifications

Position Requirements High School diploma or equivalent Teller or related experience within a bank or credit union Proven knowledge of banking products and services as well as standard banking procedures and regulations Excellent verbal and written communication skills; able to present information professionally and clearly Careful attention to detail and strong organizational skills Strong work ethic and high integrity Training consists of a combination of in-person instruction and hands-on practice in our Learning Lab, observation within a bank location and completion of online training courses.

Incumbent must successfully complete teller training prior to being assigned to operate a teller drawer. Other Requirements Must reside in Oklahoma and pass a background and credit check Hours of Operation Monday through Friday 7:15 am to 6:15 pm and Saturday from 7:45 am to 12:15 pm. Full-time employees are scheduled for 40 hours per week within these times.

Must be available to work weekend hours