Battery Service Technician

Job Title: Battery Service Technician Department: Customer Care Reports To: VP of Operations Job Type: Full-Time | Onsite | Salaried Exempt Location: Rock Hill, SC 29730 Position Summary HC Forklift America (HCFA) is seeking a skilled and detail-oriented Battery Service Technician to inspect, diagnose, repair, and maintain lithium-ion battery systems used in forklifts and material handling equipment.

This position is responsible for ensuring battery performance, reliability, and safety through effective troubleshooting, preventive maintenance, and repair procedures. The ideal candidate possesses strong electrical troubleshooting skills, hands-on technical experience, and a commitment to maintaining high safety and quality standards.

Key Responsibilities

Inspect, diagnose, troubleshoot, and repair lithium-ion battery systems used in forklifts and material handling equipment. Perform routine preventive maintenance, testing, and servicing to ensure optimal battery performance and reliability. Identify and resolve electrical, mechanical, and battery system issues. Utilize diagnostic tools, electrical testing equipment, and manufacturer guidelines to identify battery faults and determine appropriate repairs.

Inspect battery components, wiring, connectors, and related electrical systems for damage, wear, or malfunction. Perform battery component replacements and approved repairs in accordance with manufacturer specifications and safety procedures. Operate forklifts and material handling equipment to safely transport, position, and handle batteries and related components.

Follow established safety protocols for high-voltage electrical systems, lithium-ion batteries, and hazardous materials. Maintain accurate records of inspections, diagnostic findings, repairs, and preventive maintenance activities. Collaborate with service technicians, technical support teams, and management to resolve complex battery-related issues.

Maintain a clean, organized, and safe work environment, ensuring proper handling and storage of batteries and equipment. Required Qualifications High school diploma or equivalent. 1-2+ years of hands-on experience in electrical troubleshooting, battery maintenance, or related technical repair work. Working knowledge of electrical systems, wiring, circuits, and diagnostic procedures.

Ability to safely operate forklifts and material handling equipment. Familiarity with electrical testing tools, including multimeters and diagnostic equipment. Understanding of electrical safety practices and proper handling procedures for battery systems. Strong mechanical aptitude, problem-solving skills, and attention to detail.

Ability to interpret technical manuals, wiring diagrams, and service instructions. Strong communication, organizational, and time management skills. Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

Technical certification or vocational training in electrical technology, electronics, industrial maintenance, or a related field. Previous experience diagnosing, repairing, and maintaining lithium-ion battery systems. Experience with forklift batteries, industrial battery chargers, and material handling equipment. Hands-on technical experience with battery diagnostics, and lithium-ion charging technology.

Forklift operator certification. Experience working with industrial electrical systems and manufacturer-specific diagnostic software.

Compensation

& Benefits Salary Range: (Based on experience and qualifications) Benefits Include: Medical, Dental, and Vision insurance 401(k) with company match Paid Time Off (PTO) and Paid Holidays Employee Assistance Program (EAP) Additional Information This job description reflects the current expectations for the position but is not intended to be all-inclusive.

Duties, responsibilities, and qualifications may be modified or reassigned at any time to meet the evolving needs of the organization.