Live Ops Manager, Pocket Champs

Madbox is a fast-growing mobile gaming company with a very unique way of developing games. Everything has been designed so teams can take as much ownership as possible, unleash their creativity, see their games reach millions of players, and have fun on the way. Casual people, Mad ambition! As Live. Ops Manager, you will play a key role in the future of Pocket Champs - helping drive the successful execution of regular live events, promotions, and content updates.

Working closely with the rest of the game team, you will help deliver a Live. Ops plan that maximizes player satisfaction while boosting engagement, retention, and monetization. We see Pocket Champs as a game with immense growth potential, and your contribution will be key to unlocking its next level of success. This role is execution-focused, with strong growth potential over time.

Depending on your experience and strengths, you will progressively have opportunities to contribute to broader product and Live. Ops strategy topics. Y our future responsibilities and scope: Plan, execute, and monitor Live. Ops initiatives, including in-game events, content updates, and promotions, to drive player engagement and business performance Manage live event setup, scheduling, launch, and performance tracking to ensure smooth deployment and effective use of team-created content Support game economy and monetization improvements by identifying opportunities across ads, purchases, rewards, and content value Collaborate with game design, marketing, and data teams to test, optimize, and iterate on event designs, balancing player experience with business goals Analyze game KPIs, A/B tests, and player segments to measure Live.

Ops impact and refine strategies Improve Live. Ops tools, workflows, and processes to strengthen operational efficiency Contribute ideas on progression, rewards, player experience, and future Live. Ops opportunities The profile we are looking for: 1–2 years of experience in Live. Ops, Product Management, or a related role within a mobile gaming environment Proven ability to manage Live.

Ops cycles end-to-end, from setup and launch to monitoring, analysis, and iteration in a fast-paced environment Strong analytical mindset, with the ability to structure and interpret data, draw clear insights, and make thoughtful data-informed decisions, even with incomplete information Solid understanding of player experience, rewards, progression, engagement mechanics, and Live.

Ops best practices in a live Free-to-Play game Strong project management and organizational skills, with experience coordinating cross-functional work with Game Design, Data, User Acquisition, and Game Management teams. Hands-on experience with Live. Ops tools, CRM systems, A/B testing platforms, or similar tools used to configure, manage, and optimize live content Curiosity and willingness to grow in product thinking, experimentation, Live.

Ops strategy, and player-centric decision-making Most importantly: a genuine passion for mobile games, creating high-quality player experiences, and bringing smiles to millions of players Please note: unfortunately, this position is not open to relocation, and we cannot offer visa sponsorship.

Compensation

transparency The salary range for this role is €45,000–€60,000 gross/year. Final compensation is based on the candidate's experience and demonstrated skill level. How do we hire at Madbox? Meet the recruiter Meet the direct manager Home Assignment Meet the team Meet with Leadership Diversity & Inclusion At Madbox, different backgrounds, cultures, and ways of thinking aren't just welcome; they're part of what makes the team good.

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