Airport Rental Sales & Customer Experience Associate

Description Help Travelers Get on the Road We’re looking for a dependable, service-oriented team member to support our airport rental operations. As an Airport Rental Sales & Customer Experience Associate , you’ll assist travelers with vehicle rentals, explain available options, process transactions, and help create a smooth customer experience.

This opportunity is ideal for someone who enjoys interacting with people, has an interest in sales, and can stay organized in a fast-paced environment. Previous rental car experience is welcome but not required.

Your Responsibilities

Manage rental transactions, including vehicle pickups, returns, and contract paperwork. Help customers choose vehicles, upgrades, and optional protection products. Process payments and answer questions about rental agreements. Inspect vehicles during pickup and return procedures. Communicate with fleet staff to coordinate vehicle availability and readiness.

Address customer concerns professionally and follow company procedures. Pay, Benefits & Growth Competitive pay with sales incentive opportunities. Medical, dental, and vision benefits for eligible employees. Paid time off, vacation, and holidays. 401(k) retirement plan with company match. Training and opportunities for career advancement.

About Our Company Join a family-owned and operated rental business with more than 45 years of industry experience. We combine the recognition of a leading rental brand with a locally managed team where employees contribute directly to daily success. If you enjoy helping customers, working toward goals, and building skills that can lead to future opportunities in sales or management, we’d like to hear from you.

Employment is contingent upon successfully completing a background check and drug screening.

Requirements

What You’ll Bring High school diploma or equivalent. At least 18 years old and legally authorized to work in the United States. Valid driver's license with no more than two driving incidents or accidents within the past three years. Strong communication, organization, and customer service skills. Ability to remain calm under pressure and work independently when needed.

Weekend availability. Candidates with backgrounds in sales, retail, hospitality, or customer service are encouraged to apply. Training is provided.