Senior Business Analyst

As a Senior Business Analyst within the Operational Efficiency team, you will help enable scalable growth across Sherweb by driving cross-functional initiatives and aligning business priorities, systems, and processes. The Operational Efficiency team plays a key role in bringing structure and clarity to complex, cross-team challenges, ensuring that business priorities are translated into actionable, scalable solutions.

The team partners closely with senior leadership to enable informed decision-making and drive measurable business outcomes across the organization. In this role, you will partner directly with senior leaders to shape, prioritize, and deliver initiatives across Customer Support and Marketing, balancing customer experience, operational efficiency, and business outcomes.