Intern

Position Summary

The Newborn Hearing Intern will support the Mary Greeley Medical Center Birthways# Newborn Hearing Screening Program through quality assurance, data analysis, and program improvement initiatives. The Hearing Screening Intern will impact and benefit the unit and the organization by: The potential for increased revenue from increased number of Community Outpatients, an increase in patient satisfaction, and an increase staff satisfaction.

Position Responsibilities Working under the supervision of the Hearing Screening Coordinator, the intern will assist with reviewing program performance, identifying opportunities to improve screening and follow-up processes, evaluating workflows, and developing recommendations to strengthen program outcomes and compliance with Iowa EHDI requirements.

The intern will also have opportunities to contribute to staff education, family-centered resources, and the ongoing development of MGMC#s hospital-based outpatient newborn hearing screening services. This internship will provide hands-on experience in healthcare quality improvement, program management, data analysis, and maternal-child health.

The Hearing Screening Intern will focus on the 2 following tasks:

1. Community Outpatient expansion- compiling and implementing ways to promote our Community Outpatient Program and increase referrals from outside clinic, midwifes, etc. Performance measures: #an increase in Community Outpatients/ increase in revenue
2. Assistance in improvement in education of and communication with nursing staff and providers (internal and external) on Newborn Hearing Screening#s best practice and changes in Iowa#s EHDI (Early Hearing Detection and Intervention) policies. (Changes were just released at the end of September in an updated manual, from the previous 2008 edition.)# Performance measures: Improvement in the communication and consistency of staff and providers knowledge of MGMC#s NBHS (Newborn Hearing Screening) program and Iowa EHDI#s best practices, less misinformation given to families- improvement in patient experience. Unit Specific Position Responsibilities Qualifications, Knowledge # Experience Required Qualifications (Including any licensure, certification, education): Preferred: Junior or Senior studying Kinesiology and Health, Community and Public Health, or related area of study # Required: Strong communication skills, independent worker, intuitive, strong initiative, and critical thinking skills Excel and Word proficiency Organizational Requirements: Maintain stroke education per regulatory requirements. # Preferred Qualifications: # Required Knowledge, Skills # Experience: # Preferred Knowledge, Skills # Experience: