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Chick-fil-A Shift Leader

Marlborough, Massachusetts, United StatesFull-timePosted Oct 27, 2026

Job description

Company: Chick-fil-A Marlborough Chick-fil-A Owner/Operator Mike Lawson is passionate about developing future leaders and creating long term growth opportunities for his team As one of the first multi-unit Chick-fil-A Operators in New England, Mike is committed to coaching and mentoring high capacity leaders who want to grow personally and professionally Chick-fil-A restaurants are locally owned and operated, allowing Mike and his leadership team to create a highly relational, community focused environment where leaders are known, valued, and developed Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years.

Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation. Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022).

Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients. Value and Appreciate Employees Health Insurance Stipend Paid Vacation and Sick Time 401(k) Profit Sharing Free Meals Free College Tuition at Point University Tuition Discounts at Over 100 Colleges Sundays Off Excellent Career Advancement Opportunities Overtime Available Opportunity Love working with people?

Ready to take the next step in leadership? Chick-fil-A Marlborough is looking for an energetic, hospitality-minded Restaurant Shift Leader who enjoys serving guests, encouraging others, and making a difference. You don't need years of management experience to make an impact here. We're looking for someone with initiative, strong communication skills, and a desire to grow as a leader.

You'll work alongside an experienced leadership team, helping lead daily operations, coach team members, and create a welcoming environment for every guest. This position focuses primarily on evening and closing shifts and offers an opportunity to develop your leadership skills while making a meaningful impact on the team.

Your Impact Create memorable guest experiences through exceptional hospitality Coach, train, and support team members Help maintain restaurant standards for quality, cleanliness, and service Support smooth daily operations and shift execution Lead by example with positivity, accountability, and a strong work ethic Background Profile 1+ years of leadership experience preferred Hospitality or restaurant experience preferred Passion for serving guests and leading people Strong communication and interpersonal skills Regular closing shift availability (required) Comfortable working in a fast paced environment High level of initiative, ownership, and accountability Desire to grow into higher leadership opportunities Passion for Chick-fil-A's values Apply now and you will be contacted ASAP.

Description copied from Cooperconnect's careers page. Read the full posting before you apply.

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