Business Development & Retail Sales Manager

Under the direction of the Regional Manager, the Business Development & Retail Sales Manager is responsible for leading overall branch performance through strategic leadership, relationship-based growth, and exceptional member experience. The role drives success through high-impact business and community development, management of top depositors and business relationships, strong knowledge of cash management solutions, and close collaboration with internal business partners (Business Development Officers, Commercial teams, and others).

The Manager partners with the Member Experience Supervisor to ensure operational excellence and consistency across all branch functions.