Administrative Assistant 1

The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law. The Idaho Industrial Commission is seeking an Administrative Assistant 1 (AA1) for the Crime Victims Compensation Program in the Boise office. The AA1 applies detailed program knowledge to process applications for assistance, gathers documentation from law enforcement and prosecuting attorneys, coordinates sexual assault examination applications, prepares correspondence and reports, and answers inquiries from staff, management, and the public regarding the Crime Victims Compensation Program (CVCP).

The AA1 also provides support to the management team of the Program. The ability to work within a service-minded, victim-centered team is critical and requires the ability to deal with violent and sexually explicit crime victim subject matter. A criminal background check must be completed prior to the appointment with the Idaho Industrial Commission.

Benefits

Participation in one of the Nation's best state retirement systems: PERSI An opportunity for Student Loan Forgiveness 11 paid holidays a year Paid parental leave Excellent Medical, Dental, and Vision plans Sick and vacation leave that accrue as soon as you start Optional 401K, and optional 457 Basic life insurance for employee and family Wellness programs Training opportunities Example of Duties: Enters all application information into the crime victim system.

Creates case files linking victim and claimant to the specific incident. Prepares, mails, updates and tracks program correspondence with victims, law enforcement, prosecuting attorneys, and medical or mental health providers to obtain information necessary to determine claimant eligibility. Maintains case tracking systems to ensure supplemental information requests are prepared and mailed in a timely manner.

Gathers and processes incoming law enforcement reports, prosecutor case status, and other requested case information. Responds to customer inquires; provides general information regarding the program and makes appropriate referrals to resources in the customer's community. Responds to customer inquires regarding case status.

Minimum Qualifications

Good knowledge of: Typically gained by at least 1 year in each of the following areas: Navigating web based case management data systems Filing Composing a variety of business documents Customer service and ability to interact with crime victims, family members and business partners Gathering and compiling data Balancing and coordinating a workload for multiple projects.

Supplemental Information: Desired: Bilingual (Spanish and English) The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.

idaho.gov . Preference may be given to veterans who qualify under state and federal laws and regulations.