Officer - Techno Commercial

Roles and Responsibilities Purchase to Receipt Process Execution: Process purchase requisitions (PR) and convert them into purchase orders (PO) as per approved workflows in SAP/Ariba. Coordinate with suppliers for order acknowledgments Support PO amendments, cancellations, and extension processes in alignment with business needs and approvals.

Post-PO Process Compliance & Coordination: Maintain compliance with Delegation of Authority (DOA), tax (GST, e. Way bill), and statutory requirements during procurement execution. Operational Reporting & Issue Resolution: Support root cause analysis (RCA) for any delays, process gaps, or data errors in the P2D cycle. Escalate unresolved issues to the Lead – Purchase to Deliver for timely closure.

Ensure adherence to SLAs/KPIs related to procurement transaction processing. Stakeholder & Vendor Support: Act as the first point of contact for vendor BU TC queries on PO status, dispatch readiness, and payment eligibility post-receipt. Coordinate internally with business unit procurement, operations, and finance teams for procurement clarifications.

Support process improvement initiatives and automation testing within procurement workflows. Implement Issue and Escalation Tracker and log. Ensure timely closure of all improvement – corrective/preventive actions Work with GCC TC Head to initiate, implement and monitor all continuous improvement projects relevant for operational performance improvement Implement capacity management and operations business continuity management plans to ensure uninterrupted delivery to assigned Sector business.

Graduate degree in Engineering, Commerce, or Management. Certifications in Procurement, Techno-Commercial Operations, or Supply Chain (preferred). Work Experience: 2–5 years of experience in procurement operations, purchase order processing, or techno-commercial functions.