Union Concierge

GENERAL SUMMARY OF DUTIES: Maintain company customer service standards within the community. Completes various administrative functions associated with residents’ needs, leasing, and resident activities by providing high quality resident customer service. Responsible for implementing programs to address resident satisfaction with services provided by the Company.

The concierge will have a gracious approach to all activities, greet visitors and residents, handle calls and assist with resident issues. SUPERVISION RECEIVED: Reports directly to the Community Direct, Senior Community Director, or Lead Service Managerspan> SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Manage the front desk and be the first greeter when a resident, prospective resident, vendor, or contractor comes to the office