Diagnostician

Description PRIMARY FUNCTION/PURPOSE The Diagnostician’s position provides direct and indirect client care hours in both the Psychological Testing and Biofeedback/Neurofeedback Department. They will also have the opportunity to provide therapy services to clients, under the supervision of the Clinical Supervisor.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES Psychological Testing Department Obtains direct client care hours through: Administering psychology tests. Obtains indirect client care hours through: Review every portion of analytical data including psychological testing scoring. Compile data and findings to draft the report. Assist in answering questions regarding psych testing.

Scan in and/or save files including tests and reports to EHR and other software systems like Teams. Maintain and organize inventory and supplies of the psych testing department. Proactively communicate with the Clinical Supervisor any questions, problems, or concerns timely. Attend weekly department meetings and report any concerns or pertinent information.

Support and participate in company and department initiatives, including client outreach and recalls. Other duties and projects assigned by leadership.

Requirements

GENERAL PROFESSIONAL DEVELOPMENT Functions effectively in response to workflow or ongoing direction by management. Ability to connect and build rapport with employees/clients/etc. in person or over the phone. Ability to work effectively with people of diverse cultures, ages, and economic backgrounds. Self-motivated and strong initiative.

Strong problem-solving skills, good judgment, and attention to detail. Ability to multi-task and work cooperatively with others. Good attendance and punctuality. PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES Must possess a high school diploma or General Educational Development (GED) certificate. Required: 6 months of healthcare or related experience.

Preferred: Minimum of 2 years of experience in a medical office setting, healthcare, or related field. LICENSES & CERTIFICATIONS Required: Valid state Driver’s License Preferred: Automobile insurance with reliable transportation TECHNICAL SKILLS Competent use of computer systems and basic typing skills. Demonstrates necessary proficiency with healthcare electronic clinical systems, including EHR and scheduling systems in medical office settings.

Proficient in clerical/administrative skills, including Microsoft Office suite and other general office software. Proficient with typical office equipment: Computer, Copier, telephone, Fax, credit card machine, scanner. COMMUNICATIONS SKILLS Effective communication abilities to interact via phone, email, and/or in-person with all stakeholders.

Ability to work well in a team environment. Being able to triage priorities, delegate tasks if needed, and reasonably handle conflict. A calm manner and patience when handling stressful situations. Preferred: Bilingual skills in English and Spanish language.