Assistant Advisor Information Management

JOB.TITLE, Ongoing opportunity based in Sydney CBD + hybrid working options available Ongoing, full-time opportunity Clerk Grade: 5/6; $102,936 - $113,579 per annum plus superannuation Office based in Sydney CBD, with hybrid work arrangements available. In-office requirement 2 days per week, which could be subject to change based on applicable DCS workplace policies.

Help shape how information is managed, shared and used across government. Do you enjoy organising information, improving content, solving problems and helping people find what they need? We're looking for an Assistant Advisor, Information Management to join our team and contribute to the delivery of information and knowledge management initiatives that support better decision-making, compliance and customer outcomes across the Department of Customer Service.

In this role, you'll work with a diverse range of stakeholders to improve the quality, accessibility and usability of information. You'll help develop and maintain information and knowledge resources, support governance activities, contribute to continuous improvement initiatives, and build capability across the business.

What you'll be doing Triaging information management service requests and enquiries, ensuring they are appropriately assessed, prioritised and directed. Providing first-level advice and support on information management practices, policies and procedures. Supporting the development, review and publication of information and knowledge resources.

Working with stakeholders to improve information quality, accessibility and usability. Conducting reviews, audits and analysis to identify opportunities for improvement. Assisting with information governance, compliance and business improvement activities. Contributing to enhancements of information management systems and processes.

Monitoring and reporting on information management outcomes and performance measures. We're looking for someone who: Enjoys helping people navigate information management challenges and enquiries. Can assess requests, identify priorities and determine the most appropriate course of action. Has strong judgement and problem-solving skills.

Communicates clearly and confidently with a wide range of stakeholders. Is organised, proactive and able to manage competing priorities. Has an interest in records and information management, knowledge management or governance. What we need from you An up-to-date CV (max 4 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role.

In your cover letter, please include your responses to the following questions: What interests you about this role? How does your previous work experience align to this role? A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.