Sales Assistant – Korean/English Bilingual (Produce)

About the role

We are hiring a bilingual Korean/English Sales Assistant to support and grow our Korean retail accounts across the NJ/NY metro area. These are established customers. Your job is to keep them well served, well stocked, and buying more - handling their day-to-day needs from the office and visiting the stores regularly.

What you'll do

Serve as the main point of contact for our Korean-speaking store owners and produce managers, by phone and in person

• Take and enter orders, confirm pricing, and follow orders through to delivery Visit assigned stores on a regular schedule to check product quality and rotation, take orders, and spot opportunities to add items Translate and relay account needs between customers and our sales, purchasing, and operations teams Follow up on open issues: shortages, credits, substitutions, delivery timing Suggest additional items and promotions to grow volume in existing accounts Keep account records and activity current in our systems Support the sales team with quotes, reports, and account administration Qualifications Fluent Korean and English, spoken and written (required - our customers conduct business in Korean) 1+ years in sales support, customer service, inside sales, or account coordination Comfortable on the phone all day and comfortable walking into a store and talking to the owner Organized and detail-oriented; able to track many open items at once Valid driver's license and reliable transportation for store visits Proficient with email, Excel, and order entry systems Legally authorized to work in the United States About EXP Group EXP Group is a produce distribution and logistics company serving retailers, wholesalers, and food service operators across the Northeast.