Dispatcher

Position Overview

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions

Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs Handle driver service failures up to and including the authority to issue verbal and/or written discipline.

Additionally, contact Manager/Cargo Specialist regarding the failure Apply any additional charges including and notify customer service of changes Track/Maintain yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Request rail billing Processes ATP’s and Non-Productive pay.

Review preliminary payroll Oversee drivers HOS and ELD updating Manage roadside repair Oversee and manage Rail/Port pins – reservations – LFD Operating with a sense of urgency while handling challenging environments Other duties as assigned Skills Desired Data entry skills; Good communication and organizational skills About 1 year dispatch experience preferred, willing to train DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task