Med Spa Sales Lead

Description The Spa Clinic Senior Patient Sales Consultant Purpose: Serves as the lead patient care coordinator by delivering an exceptional patient experience, mentoring team members, supporting daily front office operations, and driving consultation conversions, memberships, and patient retention. A Senior Patient Sales Consultant would be accountable for: Closing treatment plans Converting consultations Increasing average ticket value Membership enrollments Cherry financing conversions Retail skincare sales Reactivating existing patients Following up on quotes and consultations Achieving monthly revenue and gross profit goals Mentoring newer consultants on sales techniques Requirements Key Responsibilities: Lead the daily front office workflow and support the Patient Care Coordinator team.

Ensure a luxury, concierge-level patient experience from first contact through follow-up. Assist with training and onboarding new Patient Care Coordinators. Drive consultation conversions, treatment plan acceptance, and Cherry financing utilization. Support membership enrollment, retail sales, and monthly promotional initiatives.

Monitor schedules to maximize provider utilization and minimize gaps. Perform quality assurance on patient follow-up, recalls, and reactivation campaigns. Partner with providers and leadership to achieve clinic revenue and patient satisfaction goals. Serve as the point person in the absence of the Practice or Regional Manager.

Compensation

Base Pay Commission Membership Bonus