Parking Operations Specialist

The Parking Operations Specialist serves as the vital remote command center contact providing real-time driver support, garage access management, and centralized administration across Highwoods Properties' portfolio. Reporting to the Director of Customer Experience (and guided daily by the Lead Specialist), this dynamic role carries the primary volume for live operational support—actively answering frequent gate calls, monitoring intercom feeds, and delivering immediate assistance to ensure drivers seamlessly enter and exit garages across our markets.