Presales Executive

Job Title: Pre-Sales Executive Location: Pune Company: Truliv Properties Experience: 1 – 3 years (preferred) Job Summary Truliv Properties is seeking a proactive and detail-oriented Pre-Sales Executive for its Pune operations. The role is responsible for managing inbound and outbound leads, qualifying prospects, coordinating site visits, and supporting the sales team in converting enquiries into confirmed bookings.

The ideal candidate will have strong communication skills, CRM discipline, and a customer-first mindset.

Key Responsibilities

Lead Management & Qualification *Handle inbound leads generated through digital platforms, walk-ins, referrals, and marketing campaigns *Make outbound calls to prospective customers and explain Truliv’s offerings clearly *Qualify leads based on defined criteria and maintain accurate lead status Customer Engagement *Understand customer requirements and recommend suitable Truliv properties *Provide detailed information on pricing, amenities, policies, and availability *Build rapport with prospects and address initial queries professionally Site Visit Coordination *Schedule and coordinate site visits with the sales team and property managers *Ensure proper follow-ups before and after site visits to drive conversions CRM & Reporting *Update all lead interactions, follow-ups, and customer details in CRM systems *Track lead funnel stages and share daily / weekly MIS reports with the sales manager *Ensure data accuracy and compliance with internal processes Sales Support *Assist the sales team in closing deals by ensuring timely follow-ups and documentation *Coordinate with marketing, operations, and property teams for smooth customer onboarding Skills & Competencies *Strong verbal and written communication skills *Persuasive ability with a customer-centric approach *Basic understanding of real estate / co-living / hospitality sales preferred *Familiarity with CRM tools, spreadsheets, and call management systems *Ability to multitask and work in a fast-paced sales environment Qualifications *Bachelor’s degree in any discipline (mandatory) *1–3 years of experience in pre-sales, inside sales, or customer engagement roles *Experience in real estate, co-living, hospitality, or services sector is an advantage What We Offer *Opportunity to work with a fast-growing, brand-driven co-living company *Performance-linked incentives and growth opportunities *Structured sales processes and learning exposure across multiple properties