Hotel General Manager

Hotel General Manager (Holiday Inn Express) Gottardo Hotel & Resort Inc. is seeking a General Manager for our Holiday Inn Express in Aurora, which is part of the IHG Brand. The candidate should have a minimum of 5 years of General Manager experience in the hotel industry. It would be beneficial if the candidate has IHG experience and managed an extended stay property.

The areas of responsibility will involve all aspects of operations at the hotel: Day-to-day staff management and supervision. The General Manager should be an ambassador for the brand and hotel, providing leadership and strategic planning to all departments in support of our service culture, ensure efficient operations of the hotel and guest satisfaction.

Work very closely with the hotel owner and Head Office. Experience dealing with guests and clients. To provide revenue budget on a yearly basis and to be reviewed monthly. Responsible for managing the hotel’s management team and overall hotel target to deliver an excellent “guest experience”. The General Manager would also be required to manage between profitability and guest satisfaction measures.