Store Manager

Key Responsibilities

• Own end-to-end store operations including sales, customer experience, and daily execution
• Drive store revenue through walk-ins, customer engagement, and outbound calling initiatives
• Achieve and monitor sales KPIs including targets, UPT, AOV, conversion, and bucket size
• Prepare and maintain Daily Sales Reports (DSR) and store-level MIS
• Manage inventory including inward, stock availability, cycle counts, and shrinkage control
• Ensure visual merchandising standards are followed as per brand guidelines
• Recruit, train, coach, and manage store staff to ensure high productivity and service quality
• Handle customer escalations and ensure timely resolution with a customer-first approach
• Coordinate with HO and cross-functional teams for promotions, stock planning, and operational support
• Ensure compliance with SOPs, audit requirements, and operational processes Eligibility Criteria:
• 4–5 years of experience in retail store operations
• Prior experience as Store Manager / Assistant Store Manager preferred
• Experience in lifestyle, wellness, furniture, footwear, apparel, or specialty retail is a plus
• Comfortable with DSR, calling activities, and store-level reporting.