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Frido

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Assistant Store Manager

Full-timeLeadPosted Jun 11, 2026

Job description

Key Responsibilities

  • Own end-to-end store operations including sales, customer experience, and daily execution
  • Drive store revenue through walk-ins, customer engagement, and outbound calling initiatives
  • Achieve and monitor sales KPIs including targets, UPT, AOV, conversion, and bucket size
  • Prepare and maintain Daily Sales Reports (DSR) and store-level MIS
  • Manage inventory including inward, stock availability, cycle counts, and shrinkage control
  • Ensure visual merchandising standards are followed as per brand guidelines
  • Recruit, train, coach, and manage store staff to ensure high productivity and service quality
  • Handle customer escalations and ensure timely resolution with a customer-first approach
  • Coordinate with HO and cross-functional teams for promotions, stock planning, and operational support
  • Ensure compliance with SOPs, audit requirements, and operational processes Eligibility Criteria:
  • 3-5 years of experience in retail store operations
  • Prior experience as Store Manager / Assistant Store Manager preferred
  • Experience in lifestyle, wellness, furniture, footwear, apparel, or specialty retail is a plus
  • Comfortable with DSR, calling activities, and store-level reporting.

Description copied from Frido's careers page. Read the full posting before you apply.

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