Employee Relations and Training Manager

Job # - 892 Position: Employee Relations and Training Manager Department: Human Resources Schedule: Monday-Friday 40 hours/week, potential for one remote day Pay Rate: $75,000-$85,000 annual salary About Us The Arc of Bristol County provides innovative services and programs that empower individuals with intellectual and developmental disabilities to live their best lives.

Through advocacy, community partnerships, and exceptional support, we promote growth, inclusion, and innovation for people of all abilities. Benefits*: Voluntary Retirement 403(b) Life Insurance Health Insurance Dental and Vision Insurance FSA (Flexible Spending Account) Pet Insurance Mileage Reimbursement We’re seeking an experienced HR professional with a strong background in employee relations and workplace investigations.

With support from HR leadership, this role leads most employee relations matters, helping employees and managers navigate workplace concerns with fairness, sound judgment, and clear guidance. The position also supports leadership development through training and coaching informed by the issues managers encounter in their daily work.

This is a manager-level role with no direct reports. Travel between organizational sites and occasional scheduling flexibility may be needed.

Minimum Qualifications

Bachelor's degree in Human Resources, Business Administration, Social Work, Psychology, Organizational Development, or a related field. At least three (3) years of direct employee relations experience, including independently managing workplace investigations and advising managers on performance and conduct concerns. Strong investigative skills, including asking effective follow-up questions, evaluating conflicting accounts, and making recommendations supported by facts.

Working knowledge of federal employment laws and Massachusetts and Rhode Island employment requirements. Strong writing, communication, and conflict resolution skills, with the judgement and discretion to manager sensitive situations. Experience developing and facilitating employee training or leadership development.

Preferred Qualifications

SHRM-CP, SHRM-SCP, PHR, or SPHR Experience in nonprofit, human services, healthcare, or a similar setting. Job Requirements: Lead most employee relations cases from intake through resolution, including workplace complaints, conflict, misconduct, ad performance concerns, with support from HR leadership. Conduct thorough, impartial investigations, assess evidence, and prepare clear findings and recommendations.

Advise managers on difficult conversations, documentation, performance improvement, and corrective action. Review proposed employment actions for fairness, consistency, and potential risk, partnering with HR leadership on sensitive or complex matters. Maintain confidential case records and follow up to ensure concerns are addressed.

Use employee relations trends to develop practical manager training, coaching, and improvements to workplace practices. If you are passionate about making a difference in the lives of individuals with disabilities, we invite you to apply today and join our dedicated team at The Arc of Bristol County! *Benefits eligibility is based on full-time hours.

Employment compliance with the Americans with Disabilities Act The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to use hands in order to handle or feel objects, tools, and controls; reach with hands or arms, stoop, kneel, talk, and hear.

The employee is required to stand, walk, sit, and occasionally be required to lift/transfer up to 50/70 lbs. alone or occasionally up to 200lbs with the assistance of other staff. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.