Enrollment Services Assistant

Enrollment Services Assistant SALARY: $48,817.00 Annually OPENING DATE: 10/22/2026 CLOSING DATE: 11/5/2026 11:59 PM UNIT: AFSCME

• Level 7 DEPARTMENT: Enrollment Services REPORTS TO: Director of Enrollment Services PRINCIPAL RESPONSIBILITIES: Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas. Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system. Performs cashiering functions required in the Enrollment Services department. Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed. Addresses student inquiries in person, by phone, or via e-mail. Aids other frontline enrollment services personnel as needed. Attends divisional/department and other meetings as directed. Performs other duties as assigned that are appropriate to the position.

MINIMUM QUALIFICATIONS

High school diploma or equivalent Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector PREFERRED QUALIFICATIONS: Associate Degree Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills Excellent interpersonal, verbal, written communication skills Ability to work independently and within a team-oriented setting Ability to use discretion and judgment Bilingual SUPPLEMENTAL INFORMATION: SCHEDULE: 35 Hours Per Week Monday

• Friday, 9:00 a.m. to 5:00 p.m., with rotating evening hours from 11:00 a.m. to 7:00 p.m. and occasional Saturdays from 8:00 a.m. to 1:00 p.m. RETIREMENT: Pension Eligible Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.