Shift Lead

Shift Lead Scooter’s Coffee – Beatrice, NE Lead the Shift. Develop the Team. Set the Standard. We're looking for dependable, energetic leaders who are ready to take ownership and help drive the success of our store. As a Shift Lead , you'll be responsible for leading daily operations, coaching team members, and ensuring every customer receives an exceptional experience.

This role is perfect for someone who enjoys leading by example, solving problems, and helping others succeed while building leadership skills for future advancement opportunities. What You'll Be Responsible For Shift Leadership Lead daily operations during assigned shifts Direct team members and ensure smooth execution Make real-time decisions to maintain service speed and quality Handle customer concerns professionally and confidently Keep the team focused, organized, and motivated Team Development Coach baristas during shifts Reinforce training and operational standards Provide immediate feedback and recognition Help create a positive and accountable team environment Model company values and professional behavior Operations Excellence Ensure drinks, food, and customer service meet quality standards Maintain cleanliness, organization, and food safety requirements Complete opening, mid-shift, and closing responsibilities Monitor product levels and communicate inventory needs Follow and enforce all operational procedures Guest Experience Deliver exceptional hospitality with every customer interaction Resolve customer concerns quickly and professionally Create a welcoming and positive atmosphere Help build customer loyalty through consistent service What We're Looking For Strong work ethic and reliability Positive attitude and leadership potential Ability to remain calm under pressure Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Desire to coach and help others improve Previous coffee or food service experience preferred Leadership experience is a plus but not required Compensation & Benefits Competitive hourly leadership pay Leadership development opportunities Employee discounts Flexible scheduling Performance-based advancement opportunities Ongoing coaching and mentorship Career Growth Path Barista → Senior Opener/Closer → Shift Lead → Store Manager In Training → Assistant Store Manager → Store Manager Why Join Our Team?

We're building more than a coffee shop—we're building future leaders. As a Shift Lead, you'll gain valuable experience in leadership, coaching, operations, and business management while making a real impact on your team every day. If you're ready to step into leadership and help build an elite team, apply today. You are applying to work with a franchisee of Scooter’s Coffee.

If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.