Business Intelligence Analyst

At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable. Our Vision: Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential.

Our Mission: To be the disruptive force that drives meaningful change within pharmacy services. Summary Come join Health. Dyne and help drive the transformation of our operational experience at scale. We are actively looking for a BI Analyst to join our Operations Excellence team and help turn operational data into clear, actionable insights.

The ideal candidate will have hands-on experience with SQL, Tableau, Power BI, and working with data from a data warehouse. This role will focus on building reports and dashboards, identifying and tracking key performance indicators, analyzing trends, and communicating findings to business and operational stakeholders.

This is a highly visible role that partners closely with operations, business leaders, and technical teams to improve decision-making and drive performance.

Essential Duties and Responsibilities

Develop, maintain, and support business intelligence reports and dashboards using Tableau and Power BI. Use SQL to pull, organize, and analyze data from data warehouse and database sources. Translate business questions into reporting requirements and data analysis that supports operational decision-making. Build and improve dashboards, recurring reports, metrics views, and other analytical tools for business users.

Perform deep-dives and root cause analysis to answer business questions. Partner with cross-functional stakeholders to define key metrics, reporting needs, and trusted data sources. Effectively communicate (written and verbal) solutions and methodologies to senior leadership. Work with technical teams to understand data availability, improve reporting accuracy, and support reliable data warehouse use.

Complete ad hoc data retrieval and analysis. Monitor existing metrics, develop and propose new metrics, and identify new, actionable risk signals.

Education and Experience

3+ years of experience analyzing and interpreting business data using SQL. Experience creating reports and dashboards using Tableau and/or Power BI. Experience working with data warehouse sources to support reporting, analysis, and business intelligence needs. Ability to understand business requirements and convert them into clear, usable reporting and analytics solutions.

Comfortable validating data, troubleshooting report issues, and explaining findings to non-technical audiences. Knowledge, Skills and Abilities Proficiency with SQL and business intelligence tools such as Tableau and Power BI. Working knowledge of data warehouse concepts and experience using data to support business operations, performance tracking, and decision-making.

Work Environment / Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients.

Some travel may be required. EOE M/F/D/V – Well. Dyne and Health. Dyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.