Director, Payroll, Benefits & Hris

CINCINNATI MUSEUM CENTER DIRECTOR, PAYROLL, BENEFITS & HRIS Reports to: AVP, HR Strategy & Operations Status: Full-time, Exempt Location: On-site, Cincinnati, OH Direct Reports: None Salary: $75,000 annually The Director, Payroll, Benefits & HRIS is Cincinnati Museum Center’s subject-matter expert and process owner for payroll, benefits administration, retirement plan administration, and the HRIS.

Reporting to the AVP, HR Strategy & Operations, this individual-contributor role establishes the controls, service standards, and processes that keep these functions accurate, compliant, and efficient; implements and administers benefits and retirement decisions made by leadership; and advises leadership on risk, compliance, and workforce data.

The Director partners with Finance, IT, brokers, and vendors, and drives continuous improvement through technology, analytics, and scalable processes.

Key Responsibilities

Payroll Administration: Own end-to-end bi-weekly payroll and timekeeping processing for a workforce that includes full-time, part-time, and seasonal employees, ensuring accurate, timely, and compliant pay. Establish and maintain payroll controls, audits, reconciliations, and corrective actions; resolve escalated payroll issues.

Manage payroll tax compliance, including federal, state (including multistate), and local withholding and filings; garnishments and wage orders; and year-end processing, including W-2s and reconciliations. Develop payroll metrics and reporting that give leadership visibility into accuracy, service levels, risk, and cost.

Monitor legislative and regulatory developments (including FLSA, wage and hour, and tax changes), assess organizational impact, and implement required changes. Partner with Finance on payroll funding, general ledger reconciliation, accruals, budgeting, forecasting, and audit support.

Benefits

Own the administration of health and welfare benefit programs once plan decisions are made, including open enrollment, new-hire and life-event enrollments, eligibility, carrier and vendor file feeds, and invoice reconciliation. Support the AVP, HR Strategy & Operations and leadership with annual renewals by preparing utilization, cost, benchmarking, and employee feedback data and analysis to inform plan decisions.

Coordinate with the benefits broker and vendors on implementation, issue resolution, service performance, and day-to-day administration. Develop and deliver clear benefits communications, education, and enrollment support for employees. Ensure benefits compliance, including ACA eligibility tracking and Forms 1094-C/1095-C, COBRA, HIPAA, ERISA (SPDs, SBCs, and required notices), Section 125, and coordination of FMLA and leaves with payroll.

Retirement Administration: Administer the organization’s retirement plan, including eligibility, enrollment, deferral and contribution accuracy, employer contributions, and timely remittance of contributions. Support plan governance by preparing data and documentation for leadership and plan fiduciaries; coordinate the annual plan audit, Form 5500 filing, and nondiscrimination testing with the recordkeeper and auditors.

Ensure employees receive clear, accurate, and timely retirement education and support. HRIS, Analytics & Partnership: Own the HRIS roadmap and administration, ensuring the system is secure, reliable, well-integrated, and meets defined service standards. Establish data governance, privacy, security, access, documentation, and quality standards for workforce information.

Lead system implementations, upgrades, integrations, configuration, testing, and process redesign in partnership with HR, Finance, IT, and external providers. Produce workforce reporting and analytics for HR, Finance, and leadership, and support regulatory and audit reporting (e.g., EEO-1). Serve as a trusted advisor to the AVP, HR Strategy & Operations, the CFO, and HR colleagues on payroll, benefits administration, HR technology, compliance, and workforce risk.

Perform other responsibilities as assigned.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a related field; an equivalent combination of education and progressively responsible experience may be considered. Advanced degree and relevant professional certification, such as SPHR, SHRM-SCP, CPP, or CEBS, preferred. 5–8 years of progressively responsible experience across payroll, benefits administration, and HRIS; retirement plan administration experience preferred.

Supervisory experience is not required. Demonstrated success strengthening controls, improving processes, managing risk, and leading complex cross-functional projects and system implementations. Working knowledge of payroll, benefits, retirement, tax, data privacy, and employment compliance requirements, including FLSA, ACA, COBRA, ERISA, and HIPAA.

Experience administering HRIS and payroll platforms, preferably Paycor, including integrations, data governance, reporting, and system optimization. Strong analytical and financial acumen, including reconciliations, audits, budget support, vendor management, and reporting to leadership. Excellent judgment, communication, and influence skills, with the ability to advise leaders and translate complex issues into clear recommendations.

Proven ability to manage change, competing priorities, and firm deadlines in a fast-paced, mission-driven environment. This is a full-time, on-site position. Must be available during regular business hours, with flexibility around payroll, open enrollment, and year-end deadlines. APPLY: WWW.CINCYMUSEUM.ORG/JOBS