Sales Engineer

Job Summary

Responsible for generating sales opportunities, achieving assigned sales targets, and increasing revenue through cross-selling and upselling relevant services. Manage the client journey from initial inquiry and quotation preparation through negotiation, payment follow-up, execution updates, and final handover, while ensuring a positive client experience and effective coordination with internal departments.

Job Responsibilities

Identify and pursue new sales opportunities, generate leads, and achieve assigned sales targets by promoting the company's services. Cross-Selling and Upselling: Identify opportunities to offer additional services and solutions that meet client needs and increase sales revenue. Client Relationship Management: Build and maintain strong relationships with existing and prospective clients, understand their requirements, and provide appropriate service recommendations.

Quotation and Negotiation: Prepare and follow up on quotations, present commercial offers, negotiate terms, address client concerns, and convert opportunities into confirmed sales. Sales Follow-Up: Manage opportunities throughout the sales cycle, maintain regular communication with clients, and ensure timely follow-up on pending offers and decisions.

Payment Follow-Up: Coordinate with clients and the finance department to follow up on outstanding payments and support timely collection in accordance with agreed terms. Execution Coordination: Coordinate with operations and project teams to communicate execution progress, provide client updates, and address any concerns arising during service delivery.

Client Handover and Satisfaction: Ensure proper handover upon completion of the service, confirm client requirements have been addressed, and maintain customer satisfaction. Sales Reporting: Maintain accurate records of leads, quotations, sales opportunities, and client interactions, and provide regular updates on sales progress and expected closures.

Requirements

Bachelor's degree in Engineering, Architecture, or a related technical discipline. 2–4 years of relevant experience in sales, preferably in residential finishing, architecture, landscaping, construction, or technical services. Good technical understanding of residential finishing works, architectural solutions, and landscaping services.

Proven ability to generate leads, achieve sales targets, and close business opportunities. Strong communication, presentation, negotiation, and client relationship management skills. Ability to manage quotations, sales follow-ups, payment coordination, and client communications throughout the sales cycle. Good organizational skills, attention to detail, and ability to coordinate with multiple internal departments.

Customer-focused mindset with a proactive approach to problem-solving and business development. Willingness to travel on a rotational basis between Head Office and Company Site in the North Coast.