Accounts Receivable Representative

Position Title: Accounts Receivable Representative Reporting To: Finance Credit Manager Location: Evansville, IN Status: Non-Exempt Job Purpose: Accounts Receivable Representative will be responsible for managing and collecting outstanding accounts receivable dollars, resolving customer billing issues, and reducing accounts receivable.

Essential Duties

/ Responsibilities Account Specific research and resolution in accordance with A/R goals and metrics. Making outbound collection calls in a professional manner while keeping and improving customer relations. Research and resolve customer disputes and complaints Ensure follow up and resolution with internal team partners and external customers.

Process and compile appropriate information on accounts for refunds, write-offs, credit memos, and adjustments. Various duties, as assigned by Corporate Credit Manager.

Qualifications

& Requirements: High School Diploma required, 2+ years of collections experience preferred Working knowledge of basic accounting principles Superior organizational skills and ability to multi-task. Remain focused and on task in fast-paced environments. Keen problem-solving skills and attention to detail Manages time effectively and adapt quickly to changing priorities.

Able to handle difficult customers with diplomacy and tact. Strong computer/keyboard skills Effective listening and phone skills Physical Demands: Sitting, talking and listening at least 2/3 of the time Lifting up to 10 pounds Fine motor coordination Working Conditions: Office environment This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other duties may be assigned.