Manager Field Operations

Role Overview: The Manager – Operations will report to the Director of Operations and be responsible for the effective execution and monitoring of digital micro-school and In. School projects. This includes field operations management, team supervision, coordination with internal departments, and support for special projects.

Key Responsibilities

Plan, launch, and manage digital micro-schools in various cities. Coordinate with Area Heads and provide necessary support from Head Office Participate in all Area review meetings to ensure smooth operations. Coordinate with M&E, training, learning, assessment, procurement, and finance teams to ensure smooth project execution.

Conduct regular field visits to assess progress, identify challenges, and provide solutions. Coordinate between field and technical teams to resolve implementation issues. Monitor in-app analytics (F2B, Kitkit School, etc.) and track project performance via dashboards. Ensure proper functioning of hardware/software between the Head Office and the Areas.

Participate in SMC/community meetings to support program sustainability and the on-ground team. Share ideas for potential program scale-up. Submit monthly progress reports with challenges and recommendations. Participate in Area and facilitator weekly meetings to review progress and share ideas for improvements.

Requirements

Education

Bachelor’s degree in social sciences, Education, or Management (Master’s preferred). Experience : Minimum 5 years in project implementation, preferably in education or non-profit sector.

Required Skills

Strong communication skills (oral and written) Ability to build and maintain positive relationships Attention to detail and analytical thinking Strong problem-solving and decision-making skills Proficiency in Microsoft Office and comfort with digital tools