Dispatcher

Job Details: Job Location: DFW

• Dallas/Fort Worth TX
• Grapevine, TX, Position Type: Full Time, Education Level: None, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Experience Requirements: 2+ years’ transportation and third-party dispatch experience. 1-2 years’ warehouse experience or truck driving experience. 2 years’ dispatching experience Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.

Responsibilities

Provides excellent customer service to both internal and external customers. Responsible for carrier sourcing and development. Regularly and accurately dispatches customer-controlled freight. Responsible for verifying carriers are approved and meet all internal/external requirements. Optimize routing to be cost effective Acts as liaison for solving driver and carrier issues.

Responsible for maintaining carrier and customer base. Performs other incidental and related duties as required.

Qualifications

Essential Skills/Experience Strong experience with Microsoft Office Communication with team to demonstrate & set expectations. Be supportive with the team and operations Professional attitude & work ethic with direct reports Proven ability to prioritize and multi-task Strong work ethic Handling customers & their needs with care in timely and professional manner Good time management skills Flexible fast paced worker willing to work in a changing environment.