Bilingual (English/Spanish) Inside Sales - Family Service Advisor

Archdiocese of Detroit Catholic Cemeteries Location: Our Lady of Hope Cemetery 18303 Allen Road, Brownstown MI 48193 Do you want your sales skills to serve something bigger than a quota? Tired of dog-eat-dog sales floors, tricks, and manufactured urgency? Ready for work that is more than a job, and more like a calling?

In the Family Service Advisor role you will… Live your faith, not just clock in. Join an organization built on Catholic values, where you're seen as a missionary disciple — someone placed at the threshold where human grief meets divine mercy. Guide families, don't just sell to them. Through consultative, relationship-driven conversations, you'll walk families through the Order of Christian Funerals and their options — accompaniment first, arrangement second.

Own your success. You're never doing it alone. Work autonomously and build your own path forward, backed by a team that forms and sustains you along the way. No two days the same, because no two family experiences are the same. From arrangement meetings to committals to parish outreach, you'll be present across the full arc of a family's journey, in a dynamic, fast-paced role.

Compensation

and Benefits... Base salary of $50,000 Uncapped commission Additional bonus opportunities Top performers can earn over $100,000 Full benefits package through the Archdiocese of Detroit Retirement benefits Paid time off Get to know us… Alba means dawn: the hour when grief gives way to hope. Alba is a Catholic apostolate that partners with dioceses to accompany families through grief with the Church’s hope in the Resurrection.

For more than 20 years, we have cared for sacred ground and strengthened diocesan funeral and cemetery ministry, bringing operational excellence and a ministry mindset together. Every member of our team serves inside that mission. We offer a faith-filled community and the tools to help you grow in your role and in service to families.

Our work is grounded in our Core Values: Share the Journey, Serve with Care, and Make It Happen. Learn more at albaministries.org. In every diocese we serve, the local Catholic cemeteries and funeral homes keep their own names and are known as an Alba Ministry. Alba was formerly Catholic Funeral and Cemetery Services (CFCS).

Think that you’re a good fit? We’re looking for someone with… 2-4 years working in a sales environment having face-to-face contact with the customer Interest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.

Excellent interpersonal and communication skills, displaying compassionate care, both in person and on the telephone Strong organization and excellent time management skills Bilingual Spanish language skills (verbal, and written) Proficient computers, software, and technology aptitude Bilingual in Spanish Valid Driver's License