Family Service Manager (Cemetery Sales)

Diocese of San Jose Catholic Cemeteries Location: Gate of Heaven Cemetery 22555 Cristo Rey Dr, Los Altos, CA 94024 Are you looking for a leadership role that is a calling, not just a job? Do you want your faith to be part of your work every day? Are you a leader with a coaching mindset who enjoys helping people grow? This Location Manager will… Lead the day-to-day operation of Gate of Heaven Cemetery in Los Altos, serving with a family first focus, and caring for sacred ground.

Coach your team to guide families in planning ahead, an act of love and financial stewardship Ensure staff serves family is met with presence, compassion, and dignity Live our Catholic mission and be a role model for your team Compensation and Benefits... Base salary and bonus opportunites totalling $90,000-$100,000 in annual compensation Full benefits package including: Medical, dental, vision, and life insurance options 403(b) Plan, with employer match Vacation, sick, personal time, and paid holidays Get to know us… Alba means dawn: the hour when grief gives way to hope.

Alba is a Catholic apostolate that partners with dioceses to accompany families through grief with the Church’s hope in the Resurrection. For more than 20 years, we have cared for sacred ground and strengthened diocesan funeral and cemetery ministry, bringing operational excellence and a ministry mindset together. Every member of our team serves inside that mission.

We offer a faith-filled community and the tools to help you grow in your role and in service to families. Our work is grounded in our Core Values: Share the Journey, Serve with Care, and Make It Happen. Learn more at albaministries.org. In every diocese we serve, the local Catholic cemeteries and funeral homes keep their own names and are known as an Alba Ministry.

Alba was formerly Catholic Funeral and Cemetery Services (CFCS). We’re looking for someone with… 4-5 years of leadership experience, ideally overseeing performance based team members An interest in representing and leading an organization rooted in Catholic values A proven record of developing teams and meeting or exceeding goals Experience coaching direct reports and motivating teams to achieve results Strong budgeting, forecasting, and financial reporting skills The ability to oversee multiple functions with excellence Warm, clear communication, written and verbal Comfort with software and technology