Client Care Specialist I

The Client Care Specialist I is responsible for delivering superior client experience through both inbound and outbound calls. The Specialist I role serves as a key point of contact for clients, handling inquiries, resolving issues, and providing timely and accurate information with a high level of professionalism and care.

The Specialist I demonstrates comprehensive knowledge of the Mutual Bancorp, which supports Cape Cod 5 and Fidelity Bank, products and services.