Account Management

1.Manage end-to-end enterprise account ownership, including relationship management, revenue growth, and customer retention. 2.Develop and execute strategic account plans aligned with customer business objectives and company growth targets. 3.Identify new business opportunities (upsell, cross-sell, and new solutions) within existing enterprise accounts.

4.Act as the primary point of contact for enterprise customers, ensuring clear communication and expectation management. 5.Coordinate with internal teams (Solution, Product, Delivery, Finance, and Operations) to deliver integrated and customer-centric solutions.