Claim Appeals & Correspondence II

The Claim Appeals & Correspondence II position is responsible for managing assigned inventory related to claim appeals, customer service concerns, internal inquiries, and escalated VIP issues. This intermediate-level role supports post-adjudication claims operations by researching, analyzing, and resolving claim processing issues with limited supervision.

The position works collaboratively with cross-functional partners to resolve claim decisions and questions while supporting accurate and timely outcomes. Performs other duties as assigned.