Human Resources Operations Specialist (REVISED)

Serve Texas with private-sector urgency and public-sector purpose. Every dollar the State of Texas collects, holds, or spends runs through the Comptroller's Office. We are the state's chief tax collector, accountant, revenue estimator, treasurer, and purchasing manager. We write the checks and keep the books for the multi-billion-dollar business of state government, and we serve virtually every Texan while doing it.

Texans trust us with their money. We earn that trust every day by safeguarding taxpayer dollars, cutting waste, and finding better, faster, more efficient ways to get the job done. This is not a place to coast. The work is demanding, the pace is fast, and the standards are high. We want people who take ownership, question the status quo, and think creatively seeing beyond the obvious to solve the problems facing Texans.

We measure ourselves by results. If you're driven by the idea that government can work better, and willing to work hard to prove it, you'll fit in here. What you'll get in return: real responsibility, meaningful work, and the chance to build your career alongside sharp, mission-focused professionals. We invest in people who invest in the job, with on-the-job training, professional development, and room to grow as fast as your performance allows.

Public service is a calling. If you're ready to make every taxpayer dollar count, we want to hear from you. To stay current on your application, log in to the CAPPS portal to check for status updates. We update it as promptly as possible. Work Hours Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays.

Hours may change based on business need. General Description Join Human Resources Division as a Human Resources Operations Specialist. Work involves Performs complex (journey-level) human resources management work in a fast-paced, multi-project environment with an emphasis on human resources operations and talent acquisition.

Provides assistance implementing and administering a variety of services the State of Texas Comptroller of Public Accounts¿ Human Resources Office supports. Adheres to the highest standards of confidentiality regarding employee personnel information, data, concerns, and /or issues. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Minimum Qualifications

Graduation from an accredited college or university with a bachelor¿s degree. Experience: Experience in Human Resources Operations. Experience in Human Resources Process Management. Experience managing workers¿ compensation processes and coordinate related documentation; oversee contract administration and handle invoice processing to ensure accuracy and compliance.

Preferred Qualifications

Graduation from an accredited college or university with a bachelor's degree in Human Resources, Business, or Psychology. Preferred Experience: Experience working in a Human Resources office providing administrative or technical assistance to staff. Experience working with the Centralized Accounting and Payroll/Personnel System (CAPPS).

Experience using computer applications to include Access and/or SharePoint. Experience in one or more of the following: state purchasing, property, security coordinator and open records. Substitutions One (1) additional year of experience performing human resources work may substitute for thirty semester hours of the educational requirement with a maximum substitution of 120 semester hours (four years).

Licenses and Certifications Preferred: Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) and/or SHRM-CP, SHRM-SCP. Essential Job Duties: Required travel percentage: 5% Manages the day-to-day activities of the HR office. Provides comprehensive administrative and technical support, including in-person reception, mail handling (collecting and distributing), and onsite customer assistance, along with call management and appointment scheduling.

Process employee name changes requests and updates HR documentation, including handling in-person documentation submissions. Completes employment and mortgage verification requests accurately and in a timely manner, with onsite coordination when original documents or signatures are needed. Provide onsite assistance in HR, answering employee questions and guiding them through HR processes.

Performs the maintenance and analysis of human resources automated systems, files, records, and reports/or requested by applicants in person, by phone, via email, and/or other written inquiries. Works collaboratively with internal customers to identify, research, troubleshoot, communicate, and resolve Performance Evaluation and Personnel Action Forms issues.

Supports and tracks employee leave programs including administrative, bereavement, and wellness leave, ensuring compliance with policy guidelines, timely documentation. Maintains HR budget functions including vendor invoicing, workers¿ compensation and insurance coordination, contract management, and compliance reporting.

Processes employee travel reimbursements promptly and accurately, adhering to internal expense procedures. Reconciles monthly P card statements, provides supporting purchase documentation for the team. Develops, coordinates, and maintains appropriate record-keeping and filing systems to ensure compliance with state and federal laws and regulations.

Provides technical assistance in records maintenance, retention, and policies, including onsite support with physical filing systems and secure document storage. Provides instructions to applicants, submits requests to vendors, provides reports to management and results to the Talent Acquisition Specialist. Act as a primary on site point of contact for visitors, vendors, and external partners.

Welcome and support job candidates during onsite interviews. Manage workers¿ compensation processes and coordinate related documentation; oversee contract administration and handle invoice processing to ensure accuracy and compliance. Leads New Employee Orientation (NEO) and provides full onsite support for all new hire onboarding processes.

Performs full onboarding processes, including personnel action forms, required documentation, communications, and onsite workspace/logistical setup for new employees. Processes I-9 and E-Verify for new hires, requiring in-person verification of original identity and work authorization documents. Assist employees with completing required forms and documentation onsite.

Conduct and review employee badges, equipment, and access credentials. Manages the division¿s personnel records and files. Maintains confidential records and files, including handling and securing physical documents stored onsite in accordance with records management procedures. Serves as HR point of contact for records retention and coordinates terminated personnel files, hiring selection packets, and benefits records to send to the State Library following the agency records retention schedule.

Serves as division coordinator for onsite personnel file room access and retrieves physical files in person for HR management and Executive review. Performs other duties as assigned including but not limited to serving as back-up to the HR Open Records Coordinator, Training Coordinator, Property Coordinator, Division Security Coordinator, and Purchasing Liaison.

Maximize Your Earnings! At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering Please Note: An applicant must be eligible to work in the United States to be hired at the Comptroller¿s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.

Applicants must ensure that all required supplemental questions are fully answered, complete job histories , and description of duties performed. Applications submitted through Work in Texas: Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS TAM to register or login and access your profile.

Military Preference: To receive military preference, you are required to provide proof by attaching the necessary documentation to this job application. To explore how military experience may align with this role, applicants may review Military Occupational Specialty (MOS) codes within the State's Position Classification Plan.

Please refer to the Military Crosswalk and select the occupational category that most closely corresponds with the classification listed in this job posting. The Comptroller¿s Office is proud to be an equal opportunity workplace. Due to the high volume of applications, we do not accept telephone calls. Only candidates selected to interview will be contacted.

Notifications to applicants are sent electronically to the email address you provide.