Executive Assistant

Supporting key executive leadership in an established and high-output contact centre environment, this permanent full-time position delivers comprehensive, high-level administrative and operational support to the CEO. The role is integral to driving organisational efficiency, managing executive workflows, and facilitating seamless engagement across business functions.

Operating as a trusted partner to the chief executive, the successful candidate will oversee day-to-day schedule coordination, correspondence, and stakeholder liaison. This opportunity is suited to an experienced executive support professional who thrives in a structured, fast-paced atmosphere, demonstrates sound judgement, and maintains absolute discretion.

Key Responsibilities

• Deliver full management of the CEO’s calendar and operational scheduling.
• Coordinate internal and external meetings, including logistical arrangements and schedule alignment.
• Read and manage incoming correspondence, drafting professional responses for review and approval.
• Attend face-to-face and virtual meetings to accurately record minutes.
• Track key action items arising from executive meetings and ensure timely follow-up.
• Manage comprehensive travel arrangements and create detailed itineraries.
• Liaise professionally with internal and external stakeholders at all levels.
• Provide general high-level executive and administrative support as needed.
• Handle confidential, sensitive, and business-critical information with complete discretion.

Requirements

• Previous experience as an Executive Assistant, Personal Assistant, or senior executive support professional, using MS Office.
• Exceptional written and spoken English communication skills.
• Strong drafting capabilities with a high degree of accuracy and attention to detail.
• Confident, personable, and professional approach when dealing with senior stakeholders.
• Proactive working style with the ability to operate independently and exercise strong judgement.
• Flexibility regarding working hours when business operational requirements demand.