Assessment Administrative Assistant

Job Description: Assessment Administrative Assistant Centerstone of Illinois Full-Time | Monday-Friday | 8:00 AM - 5:00 PM | On-Site Outpatient Services | Quincy, IL Make an Impact Behind the Scenes Are you highly organized, detail-oriented, and passionate about helping others access care? Join our Outpatient team as an Assessment Administrative Assistant , where you'll play a vital role in supporting individuals seeking behavioral health services.

In this position, you'll be the central point of communication for assessment coordination, helping ensure clients, referral sources, and care teams stay connected throughout the assessment process. Your work will directly contribute to timely access to care and a positive experience for those we serve. Position Perks & Benefits: 29 Days of PTO Pay $18.

20 - $23.00 Eligibility for HRSA Loan Repayment eligibility requirements Employee benefits package - health, dental, vision, retirement, life, & more* Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees Company-paid basic life insurance Emergency Medical Leave Program Flexible Spending Accounts – healthcare and dependent child-care Health & Wellness Program Employee Assistance Program (EAP) Employee Discount Program Mileage Reimbursement ( When applicable ) What You'll Do As an Assessment Administrative Assistant, you will: Serve as a primary contact for referral sources, clients, collateral contacts, and internal departments Coordinate communication and follow-up activities related to assessments and referrals Prepare assessment verification letters and other client correspondence Track and obtain required documentation to support timely assessment completion Collaborate with the Health Information Management (HIM) team regarding records requests and sharing Conduct outreach to scheduled clients to improve appointment attendance and engagement Enter assessment information and documentation accurately into systems and records Assist with walk-in assessment paperwork and administrative processes Coordinate scheduling support and contingency plans during periods of high assessment volume Support clinicians and assessment staff with administrative tasks to ensure efficient service delivery What Makes You a Great Fit We're looking for someone who is: Organized, dependable, and able to manage multiple priorities Comfortable working independently while also collaborating with a team A strong communicator who enjoys helping people and solving problems Detail-oriented with excellent follow-through Proficient in Microsoft Office and other computer-based systems Able to maintain professionalism and confidentiality in a healthcare environment Qualifications Education Associate's degree required Experience Minimum six months to one year of administrative, customer service, healthcare support, or related experience required Disclaimer: The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Responsibilities

may change at any time with or without notice. Illinois Notice As part of our talent review process, we may utilize technology that helps organize applicant information. This includes AI‑assisted tools that support our team by reviewing and sorting resumes in relation to the experience and qualifications connected to each role.

These tools assist our recruiters, but all hiring decisions continue to involve human review and judgment. We are an Equal Opportunity Employer and we welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.

Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.